I used the new link on the nuCamp site to purchase a Walker Tent for our T@B 400. The sale seemed to go without a hitch, but I wanted to make sure I would receive the tent before we departed on our trip in a few days. Well, the phone number at the bottom of the page must be disconnected, because it has been giving me as busy signal for over 24 hours. I used the email contact and have not heard anything. I finally got in contact with Elsie in parts who told me that they would get the tent to me at our campground via UPS. Awesome sauce!
Then Elsie called me a couple hours later.
The Walker tents have all been sent out to be installed with a thicker connection that will fit the Keder rail on the US T@Bs (Walker tents are made in the UK to fit the German made 400). So, we do not know when we will be getting the tent. Furthermore, more than one contact at nuCamp has admitted that they should not have launched the online store yet; too many issues yet to be resolved. The advice I can offer to anyone dealing with nuCamp is: be patient. They are enduring a lot of growing pains and are aware of the communication issues between shops and departments.
Once we get the tent, we'll update with info regarding the tent itself and the process of receiving it.